The following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use the products from Assist Mobility.

By participating in the Ambassador Program, the Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorised to register as an Affiliate or participate in the Program.

1. Approve or Reject of the Registration

We reserve the right to approve or reject any Ambassador Program Registration at our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.

2. Affiliate Links and Coupons

If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.

If the person that the affiliate refers places an order over the phone or email, please make sure they mention your name so that we can manually associate the order with you.

3. Commissions and payment

If you refer any customers to make a purchase on our website, you will get a commission amount which is calculated based on our commission structure.

Payment is made via BACS.

Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives merchants the right to review each and every referral order. The status of the commission is displayed in the commission tab, and any paid commission will be listed in the Payment tab. Transactions that result in chargebacks or refunds will not be paid out.

The customer must keep the rollator past the returns policy listed here i.e. 14 days - https://assistmobility.co.uk/pages/returns-damages-warranties

The program only applies to full price byACRE rollators.  This program does not apply to demo sales or reduced 'second chance' rollator sales or any other offer.  This program cannot be combined with any other offer.

The commission rate can change at any time and without prior notice. 

4. Marketing tool

We may share promotional media such as banners, logos or specific collection promotions through the Marketing tool tab. You can download the media or get the HTML embed code in order to share it on your channels.

5. Cookies

We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.

If a person doesn't allow cookies or clears their cookies then we can't track them so we can't pay earnings on that person's activity.

6. Removal from the Referral Program

If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: sales@assistmobility.co.uk.

Go forward and refer!

Thank you for your interest in reading about our Ambassador Program. 

This Privacy Policy of UpPromote about Affiliate Marketing system describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

By joining the Ambassador program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to use our affiliate program after these changes are posted, you agree to the revised policy.

Personal Information Controller

Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Affiliates

When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information. The information helps the merchant evaluate affiliate background and potential, along with process specific activities within the app and contact the affiliate if needed.

Information collected from Customers when visiting merchant website

In order to track referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID.

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of affiliate marketing system’s essential features, we recommend that you leave them turned on.

Information sharing

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data and other marketing support. Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.

Your Rights

UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these rights, please contact us through sales@assistmobility.co.uk. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at sales@assistmobility.co.uk